Returns & Exchanges
At Lusso, we stand by the performance and quality of our athletic gear, offering a 30-day window for returns on all unused items in their original packaging. We aim to make your exchange process as seamless as your training session to ensure you have the perfect fit for your sport.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn sports apparel or equipment in its original box, ensuring all tags and protective seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.